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Privacy Policy

Effective Date: Mar. 1, 2024
Last Updated: Feb. 8, 2025

Stride Nutrition Coaching values your privacy and is committed to protecting your personal and health information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you use our website stridenutritioncoaching.com and participate in our nutrition coaching services.

1. Information We Collect

When you use our website, purchase digital products, or engage in coaching sessions, we may collect the following types of information:

1.1 Personal Information

  • Name, email address, phone number

  • Payment details (processed securely through third-party payment providers)

  • Login credentials (if applicable)

1.2 Health Information (During Coaching Sessions)

  • Health history, dietary habits, allergies, and wellness goals

  • Lifestyle factors related to nutrition and fitness

1.3 Website & Usage Data

  • IP address, browser type, device type, and pages visited

  • Cookies and analytics to improve website performance

We collect this data when you voluntarily provide it through forms, bookings, or purchases.

2. How We Use Your Information

  • We use your information for the following purposes:

  • To Provide Coaching Services – Personalizing your nutrition plans and recommendations.

  • To Process Transactions – Managing payments and fulfilling digital product orders.

  • To Improve Our Website – Tracking engagement to optimize user experience.

  • To Send Updates & Communications – Appointment reminders, newsletters, and special offers.

  • To Comply with Legal & Regulatory Obligations – As required under Canadian privacy laws.

  • We do not sell or share your personal health information with third parties for marketing purposes.

3. How We Protect & Store Your Data

  • We take reasonable precautions to protect your information in compliance with Canadian privacy laws:

  • Secure Storage – All personal and health data is stored in encrypted databases or password-protected files.

  • Limited Access – Only authorized personnel have access to your personal health data.

  • Data Retention – We retain coaching session notes for up to [X years] unless you request deletion.

4. Your Rights & Control Over Your Data

  • Under Canadian privacy laws, you have the right to:

  • Request access to your stored personal data.

  • Request corrections to inaccurate information.

  • Withdraw consent and request deletion of your personal data (subject to legal requirements).

  • To exercise these rights, please contact us at info@stridenutritioncoaching.com

5. Sharing of Information

We do not sell, rent, or trade your personal information. However, we may share it in the following cases:

  • Payment Processing: We use secure third-party payment processors (e.g., Stripe, PayPal) to handle transactions.

  • Legal Compliance: If required by law or to comply with legal processes.

We ensure that third-party service providers also comply with Canadian data protection laws.

6. Compliance with Canadian Privacy Laws

Stride Nutrition Coaching follows all applicable Canadian privacy laws, including:

  • Personal Information Protection and Electronic Documents Act (PIPEDA)

  • Provincial Health Privacy Laws (if applicable, such as PHIPA in Ontario)

7. Use of Cookies & Website Tracking

We use cookies to improve your experience on our website. You can disable cookies in your browser settings, but some features may not work properly.

8. Third-Party Links

Our website may contain links to external sites. We are not responsible for their privacy policies or security practices. Please review their policies before providing personal information.

9. Refund Policy & Digital Products

Digital Products (eBooks & Guides)

  • All digital products are non-refundable due to their instant-access nature.

  • If you experience issues with downloads, please contact info@stridenutritioncoaching.com for assistance.

Private Coaching Sessions

  • Sessions must be rescheduled or canceled at least 24 hours in advance.

  • No refunds are issued for missed appointments or cancellations made with less than 24 hours’ notice.

10. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted here with an updated Effective Date. Your continued use of our website and services signifies your acceptance of these changes.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

📧 Email: info@stridenutritioncoaching.com

REACH OUT

ANY QUESTIONS?

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